SHIPPING & RETURNS
SHIPPING POLICY
Welcome to Chéon Bloom's shipping policy. We are dedicated to ensuring that your orders are delivered in a timely and cost-effective manner. We use eco-friendly packaging to minimize our environmental impact and offer free shipping on orders over CHF 200.-. We strive to provide transparent and reliable shipping services, keeping you informed every step of the way.
Once your order has been shipped, you will receive a confirmation email with tracking information. Please feel free to reach out to our customer support team if you have any specific shipping requirements or inquiries.
We appreciate your choice to support Chéon Bloom and our commitment to sustainable beauty and wellness.
RETURN & EXCHANGE POLICY
At Chéon Bloom, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and exchange policy. You may return unopened and unused products within 30 days of purchase for a full refund or exchange.
To initiate a return or exchange, simply contact our customer support team with your order details. We will provide you with a prepaid shipping label for the return. Once we receive the returned items, we will promptly process your refund or exchange.
Our goal is to make your shopping experience with Chéon Bloom enjoyable and stress-free. If you have any questions or need assistance with a return or exchange, please don't hesitate to reach out to us.